I wote a paper recently following up on some work by John Stevenson. In it, I talk about how Qualitative Research [Coding] techniques were applied when I conducted exploratory user acceptance testing sessions on a recent project.
I discussed my experiences at the recent #DEWT5 event also.
I hope you enjoy it and I’ll be happy to read any feedback you may have below.
*The picture is of the Royal College of Physicians main building, where I worked until recently and where I used this technique to steer the User Aceptance Testing phase of a Microsoft Dynamics CRM installation.