Month: April 2014

Empathy in Software Testing

Seems like I forgot to plug the fact that I did a fairly well receieved talk in Brighton recently about using empathy in testing. Specifically with a view towards troubleshooting project issues by way of improving your communication skills. Something that seems to be a relatively hot topic at present. Just check out the #StateOfTesting Twitter stream.

Anyway, slides are below. They’re more or less based on lessons learnt from Non-Violent Communication workshops, further information on which can be found in a previous post here and on their site here.

Give me a shout if you’re interested in discussing further.

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I'm Simon Knight, Tester turned Product Manager. Helping design awesome products for testers.


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